Apple Offers iPad Refunds to Australian Customers Misled about 4G


Australian regulators had targeted Apple earlier today over the use of the term “4G” in advertising its new iPad.

The issue stems from Apple’s use of “4G” in its marketing terms for the cellular-capable models of the new iPad, while 4G LTE compatibility is actually only offered in the United States and Canada due to differences in the frequency bands used for LTE in different countries.

ABC News reports that Apple is now offering refunds to Australians who purchased the new iPad and felt misled by the “4G” advertising.

The company says it will email purchasers offering a refund if they believe they have been misled. Clarifications will also be made at point of sale.

Beyond that, Apple has agreed to publish clarification that the new iPad’s 4G is not compatible with the Telstra network, but did point out that “the device is compatible with other networks that by international standards are deemed 4G.”

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